Choosing the right computer repair shop for your needs may seem like a difficult task, but it doesn’t have to be. Follow these three simple steps to make sure you’re getting the level of service that you deserve.
1) Make sure that the vendor has been in business for at least two years and that they work full-time. Many companies fail early on or could be fly by night operations. Often times if the computer repair shop hasn’t been around for very long then they also don’t have the necessary management skills, financial backing or experience to run a proper computer repair shop. They may call themselves startups, but you should be weary if they haven’t survived as a business for very long.
2) Verify that the technician who will work on your case has the necessary experience. They should be able to provide references and/or a resume that shows their work experience. If they can not substantiate their claims of experience be careful and consider looking elsewhere for help. Don’t put your computer or your data at unnecessary risk.
3) If possible, get estimates in advance from multiple shops, but don’t base your decision on price alone. While it’s not always possible to get an estimate depending on the circumstances of your case, it’s good to at least try to figure out what the ball park figure might be or what the diagnostic fee is. Sometimes the lowest price may also be indicative of a lower standard of service. Ask what services and/or products may be provided for the quoted price and how the process works.
About the author: Alexander founded his computer repair business, Arlington Virginia Computer Repair, in 2006 and its parent company, Envescent, in 1999. He works full-time providing consulting, computer repair, data recovery and other IT services in Arlington, Virginia and the surrounding areas.